Return Policy Gladiatrix – Online Boxing Accessories Store
Details
In Gladiatrix , we care about your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer a flexible and easy-to-follow return policy. Below you will find the details of our return policy:
- Return Period: You have a period of 14 days from the delivery date to return any boxing accessory you want.
- Return Conditions:
- The boxing accessory must be in its original condition, unused, undamaged and in its original packaging.
- For hygiene and safety reasons, returns of intimate products will not be accepted, such as mouthguards , unless they are unopened and sealed.
- Return Process:
- To start the return process, write an email to hola@gladiatrix.es. Provide your order information, including the order number and details of the boxing accessory you wish to return.
- Once we have received your request, we will provide you with detailed instructions on how to proceed with the return. You may need to ship the boxing accessory back to our facility, and we will provide you with the appropriate return address.
- Once we have received and verified the returned boxing accessory, we will issue a voucher for the value of the returned product. The voucher will be sent to your registered email address and can be used for future purchases on the website.
- Shipping costs:
- The shipping costs related to the return of the boxing accessory shall be borne by Gladiatrix. We will take care of the corresponding shipping costs. In case you want to exchange it, Gladiatrix will only pay the shipping cost of the new product, not the return, as long as the product is in the conditions mentioned in the first point.
- Exceptions:
- Some boxing accessories may have special return conditions due to their nature. These conditions will be clearly indicated on each product page and you should take into account any additional requirements before requesting a return.
Need help?
Send me an email to hola@gladiatrix.es and I will be happy to help you 🙂